Customer review
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Description
Specifications
•Material: Glass and metal
•Style: Classic decorative
•Dimmable: Yes
•Control: Dimmer with built-in timer
•Adjustable Height: Yes
•Installation Type: Free standing tabletop
•Use: Flameless scented candle warming
A candle warmer lamp melts the wax of a scented candle from above using gentle heat rather than a flame, which releases the fragrance without soot, smoke or an open wick. Because nothing burns, the candle is used evenly right down to the base instead of tunnelling, and you get considerably more hours of scent out of each jar than you would by lighting it. Warming rather than burning also removes the fire risk of an open flame entirely.
This model has a dimmer so the heat and light can be tuned to the candle you are using, and a built-in timer so it switches itself off after a set period rather than running all evening. The height is adjustable, letting the bulb be positioned correctly over jars of different depths, which matters because the distance to the wax surface controls how quickly it melts. The timer is useful at bedtime, when leaving a warmer running overnight is not sensible.
The glass and metal construction gives a warm, decorative object that looks intentional on a nightstand, side table or dresser rather than like an appliance. As with any heat-producing lamp, keep it on a stable, heat-resistant surface, away from curtains and soft furnishings, and do not leave it running unattended or within reach of children and pets. Replacement bulbs are a standard fitment, so the lamp keeps working long term.
Why a Warmer Rather Than a Flame
Burning a candle consumes the wax and the fragrance oil together, and it does so unevenly - most jar candles tunnel, leaving a ring of unused wax against the glass that never melts. A warmer heats the whole surface from above, so the pool spreads to the edges and the candle is used down to the base. There is no soot to mark a wall or a shelf, no smoke, and no wick to trim or relight. For anyone who keeps candles in a bedroom, a nursery or a rented flat where open flames are discouraged, that combination is the reason these lamps exist.
Setting the Height and the Dimmer
These two controls work together and getting them right is what separates a warmer that performs from one that disappoints. Height sets the distance between the bulb and the wax surface: too close and the surface overheats and the scent burns off quickly, too far and the wax barely melts. A deep jar needs the bulb lower; a shallow tin or a nearly full candle needs it higher, and the setting should be adjusted as the wax level drops. The dimmer then fine-tunes the heat for the particular wax and fragrance - a soy candle generally needs less heat than a paraffin one. Start low, give it fifteen minutes, and raise it only if the pool has not begun to spread.
Where It Works Best
Nightstands and bedside tables, dressers and dressing tables, side tables in a living room, hallway consoles, home offices and studies, bathrooms and reading corners. The glass and metal build means it reads as a lamp rather than an appliance, so it belongs in a room rather than being hidden away. It also suits offices, salons, treatment rooms and shops where an open flame is not permitted but a scent is wanted. Keep it clear of curtains, blinds, bookshelves and anything soft, and give it a stable surface where it will not be knocked.
Using the Timer
The timer is the feature that makes a warmer practical in a bedroom. A warmer left running all night uses up the fragrance without anyone awake to enjoy it, and leaving a heat source unattended is not sensible in any case. Setting the timer for the period you are actually in the room means the scent is released when it is wanted and the lamp shuts itself off afterwards. It is also useful before guests arrive - running the lamp for a short period beforehand fills a room, and it can then switch off on its own once people are there.
Practical Notes and Candle Choice
Wide-mouthed jar candles work best, since the bulb needs a clear line to a broad wax surface; a narrow or heavily decorated jar will not melt evenly. Soy and coconut wax melt at lower temperatures than paraffin, so start with a lower dimmer setting for those. Let the wax cool and set before moving the jar. Wipe the metal and glass with a dry cloth rather than a wet one, and let the lamp cool completely first. Replacement bulbs are a standard fitment, so the lamp remains usable long after the original bulb has finished.
- Function: flameless candle warming lamp
- Dimmable: yes
- Timer: built-in automatic shut-off
- Height: adjustable to suit different jar depths
- Materials: glass and metal
- Style: classic decorative
- Use: home decoration and scented candle warming
- Safety: place on a stable, heat-resistant surface away from fabrics
- Safety: do not leave unattended or within reach of children or pets
Frequently Asked Questions
Frequently Asked Questions
How long does delivery take?
Orders are generally processed within 1–4 business days. After dispatch, estimated transit time is usually 6–10 business days, giving an estimated total delivery time of approximately 7–14 business days from the date your order is placed. Delivery times are estimates and may occasionally be affected by carrier or fulfilment delays.
Where does ELUMA deliver?
ELUMA currently delivers to eligible addresses within the United States. Some products may be dispatched from different fulfilment locations, so orders containing multiple items may occasionally arrive in separate packages.
When do I qualify for free shipping?
Orders containing 2 or more products automatically qualify for free shipping. For orders containing only 1 product, the applicable shipping charge will be shown at checkout before payment is completed.
Can I return my order?
Yes. Eligible returns can be requested within 30 days of delivery. Items should generally be unused, in the same condition in which they were received and returned with their original packaging where reasonably possible. Proof of purchase is required. Please contact us before sending a return so the correct return instructions can be provided.
Will I receive tracking information?
Yes. Tracking information is provided when available after your order has been processed and dispatched. Please allow some time for the carrier's system to register the first tracking update. Orders shipped in separate packages may receive more than one tracking number.
Do I need a professional to install my light?
Installation requirements vary by product. Always review the product specifications, power type, dimensions and installation requirements before ordering. Where electrical wiring or specialist fitting is required, installation should be completed by a suitably qualified professional.
What if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order number, a clear description of the issue and photographs or video where appropriate. If the item is confirmed to have arrived damaged, defective or incorrect, our support team will provide the appropriate next steps and you will not be charged return shipping for the affected item.
Shipping & Delivery
Shipping & Delivery
Shipping Policy
Eluma Lighting currently ships orders to eligible addresses within the United States.
Eluma Lighting operates from the United Kingdom and may use third-party suppliers, fulfilment facilities and warehouses to process and dispatch orders.
Regardless of where an order is dispatched from, Eluma Lighting remains responsible for your order and customer support.
Order Processing
Orders are typically processed within 1–4 business days after payment has been successfully confirmed.
Processing includes preparing, verifying and transferring your order to the appropriate carrier or fulfilment partner.
Weekends and applicable public holidays are not counted as business days.
Estimated Delivery Time
After your order has been processed and dispatched, estimated transit time is generally:
6–10 business days
Most orders are therefore expected to arrive within approximately:
7–14 business days from the date the order is placed.
Delivery times are estimates rather than guaranteed delivery dates.
Occasional delays may occur because of carrier disruption, severe weather, high seasonal demand, customs processing, transportation disruption, incorrect delivery information or other circumstances outside our reasonable control.
Free Shipping on All Products
Enjoy free standard shipping on every product at Eluma Lighting.
Free shipping applies to all orders, whether you purchase one product or multiple products. There is no minimum order value and no minimum quantity required.
Free standard shipping is available for eligible delivery addresses within the United States. No standard shipping charge will be added at checkout.
Order Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow a short period after dispatch for tracking information to become active. A carrier may need time to register the first scan or shipment movement.
Tracking may occasionally remain unchanged while a parcel is moving between carrier facilities, undergoing customs processing or being transferred between delivery partners.
A temporary lack of tracking updates does not necessarily mean that your parcel has stopped moving.
Fulfilment Locations
Eluma Lighting operates from the United Kingdom and serves customers in the United States.
Products may be stored and dispatched from third-party fulfilment facilities or supplier warehouses in different regions or countries, depending on the product and its availability.
The use of a supplier or third-party fulfilment partner does not change Eluma Lighting's responsibility for the order or customer support.
Multiple-Item Orders
Where an order contains several products, the items may occasionally be fulfilled from different locations.
This means you may:
- Receive separate tracking numbers
- Receive more than one package
- Receive packages on different days
- Receive part of your order before the remaining items
You will not be charged an additional shipping fee solely because an order is divided into multiple parcels.
Free standard shipping applies to all products and orders, even if multiple items are dispatched separately.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please check the following carefully before completing checkout:
- Recipient name
- Street address
- Apartment, unit or suite number where applicable
- City
- State
- ZIP code
- Contact information
If you notice an error after placing your order, contact Eluma Lighting as soon as possible at contact@elumalighting.store.
Please include your order number and the complete corrected shipping address.
We will make reasonable efforts to update your address where the order has not already been processed or dispatched. Address changes cannot be guaranteed once fulfilment has begun.
Delivery Delays
If your order has not arrived within the expected delivery period, please contact Eluma Lighting so that we can review the available tracking and shipment information.
Where appropriate, we may contact the relevant carrier or fulfilment partner to investigate the delay.
A temporary tracking delay does not necessarily mean that a parcel has been lost.
Lost Packages
If tracking information or a carrier investigation confirms that a parcel has been lost in transit, please contact us.
Depending on the circumstances and product availability, Eluma Lighting may provide an appropriate replacement or refund.
Package Marked Delivered but Not Received
If tracking shows that your package has been delivered but you cannot locate it, we recommend first checking:
- Around the delivery location
- With other members of your household
- With neighbours where appropriate
- Mailrooms, reception areas or parcel lockers
- Any delivery photograph provided by the carrier
- Any delivery instructions or notices from the carrier
If you still cannot locate the parcel, contact contact@elumalighting.store with your order number and tracking information.
We will review the available information and determine the appropriate next steps, which may include contacting the carrier or fulfilment partner.
Damaged, Defective or Incorrect Items
Please inspect your order after delivery.
If your item arrives damaged, defective or you receive the incorrect product, contact us as soon as possible at contact@elumalighting.store.
Please include:
- Your order number
- A description of the issue
- Clear photographs or video where appropriate
Where Eluma Lighting confirms that an item arrived damaged, defective or incorrect, Eluma Lighting will cover the reasonable cost of return shipping where a return is required.
The matter will otherwise be handled in accordance with our Return and Refund Policy.
Undeliverable or Returned Packages
A parcel may occasionally be returned or become undeliverable because of:
- An incorrect or incomplete shipping address
- Unsuccessful delivery attempts
- Refusal of delivery
- Failure to collect a parcel where collection is required
- Other carrier-related delivery issues
If your order is returned as undeliverable, please contact Eluma Lighting so that we can review the circumstances and available options.
Additional shipping costs resulting directly from incorrect or incomplete information supplied by the customer may be the customer's responsibility where applicable and permitted by law.
Customs, Duties & Taxes
Any taxes or charges collected directly by Eluma Lighting will be clearly displayed during checkout.
Because some products may be dispatched internationally, customs or cross-border processing may occasionally apply.
If you receive an unexpected request for an import or customs payment and are unsure whether it is legitimate, contact contact@elumalighting.store before making the additional payment.
Eluma Lighting will not intentionally advertise a delivery price while hiding a mandatory shipping charge that we know a customer must pay in order to receive the order.
Order Changes & Cancellations
You may request cancellation within 24 hours of placing your order, provided that the order has not already been fulfilled or shipped.
To request a cancellation or order change, contact contact@elumalighting.store as soon as possible and include your order number.
Because orders may begin processing quickly, we cannot guarantee that a cancellation or modification can be completed once fulfilment has started.
If an order can no longer be cancelled, you may request an eligible return after delivery in accordance with our Return and Refund Policy.
Shipping Restrictions
Eluma Lighting currently ships to eligible addresses within the United States.
We do not currently advertise standard delivery to countries outside the United States unless expressly stated otherwise on the website.
Certain products may be subject to carrier, size, weight or location restrictions. Any material restriction will be disclosed where applicable.
Contact Eluma Lighting
For questions about shipping, tracking, delivery, order changes or an existing order, contact Eluma Lighting at:
contact@elumalighting.store
Please include your order number when contacting us about an existing order so that we can assist you more efficiently.
Returns & Refunds
Returns & Refunds
Return & Refund Policy
At Eluma Lighting, we want you to feel confident when placing an order. This policy explains how returns, refunds, damaged items, cancellations and exchanges are handled.
30-Day Return Window
You may request a return within 30 days from the date your order is delivered.
To qualify for a change-of-mind return, the item must be:
- Unused and uninstalled
- In the same condition in which it was received
- Returned with its original packaging, accessories, components and documentation where applicable
Items that have been installed, altered, damaged after delivery or show signs of use may not qualify for a change-of-mind return.
These conditions do not affect returns involving products that arrived damaged, defective or incorrect.
How to Request a Return
Before sending an item back, please contact us at contact@elumalighting.store.
Please include:
- Your order number
- The item you wish to return
- The reason for the return
- Clear photographs where the item is damaged, defective or incorrect
Once your return request has been reviewed, we will provide the appropriate return instructions and return address.
Please do not send an item to a return address until you have received return instructions from Eluma Lighting.
Returns must be sent using a trackable shipping method.
Change-of-Mind Returns
If you no longer want an item, ordered the wrong product or otherwise wish to return an eligible item for personal reasons, you may request a return within the 30-day return window.
For eligible change-of-mind returns:
- The customer is responsible for return shipping costs
- There is no restocking fee
- Any original shipping charge paid by the customer is generally non-refundable unless required by applicable law
- The product must meet the return-condition requirements described above
Damaged, Defective or Incorrect Items
Please inspect your order after delivery. If your item arrives damaged, defective or you receive the wrong item, contact us as soon as possible at contact@elumalighting.store.
Please provide your order number, a description of the issue and clear photographs or video where appropriate.
Where we confirm that an item was damaged, defective or incorrectly supplied:
- Eluma Lighting will cover the reasonable cost of return shipping where a return is required
- We may provide a prepaid return label or other return instructions
- Depending on the circumstances and product availability, you may be offered a replacement or full refund
- You will not be charged a restocking fee
Refunds
Once a returned item has been received, we will inspect it and notify you whether your refund has been approved.
Approved refunds are issued to the original payment method.
We aim to issue approved refunds within 5 business days after completing the return inspection.
Your bank, card issuer or payment provider may require additional processing time before the refunded amount appears in your account.
If more than 10 business days have passed since we confirmed that your refund was issued and you have not received it, please contact us at contact@elumalighting.store.
Order Cancellations
You may request cancellation within 24 hours of placing your order, provided that the order has not already been fulfilled or shipped.
Because orders may begin processing quickly, we cannot guarantee that a cancellation request can be completed once fulfilment has started.
If your order can no longer be cancelled, you may request an eligible return after the item has been delivered in accordance with this policy.
Exchanges
We do not currently operate a direct exchange service.
If you would like a different product, size, colour or variant, please return the eligible original item in accordance with this policy and place a new order for the item you want.
Return Shipping Responsibility
For clarity:
- Change of mind or no longer wanted: customer pays return shipping
- Wrong item supplied by Eluma Lighting: Eluma Lighting covers reasonable return shipping
- Item arrived damaged: Eluma Lighting covers reasonable return shipping where a return is required
- Confirmed defective item: Eluma Lighting covers reasonable return shipping where a return is required
Contact Us
If you have questions about a return, refund, cancellation or an existing order, contact Eluma Lighting at:
contact@elumalighting.store
Please include your order number when contacting us about an existing order so we can assist you more efficiently.
Nothing in this policy limits any rights you may have under applicable consumer law.
Still not sure about us?
Thousands of details go into making a piece you'll love. But don't just take our word for it — hear directly from customers who have brought Eluma into their homes.
- Free shipping on every order — no minimum spend requirement
- 30-day returns, and we pay the return shipping
- Tracked delivery, typically 7–14 business days
Honestly expected it to feel flimsy, its heavier and more sturdy than i thought, top tier.
Got the light to go into the guest room, never got more compliments in my life.
Got a glass light, it came in extra secure with foam and took 12 days to arrive
Three people have asked me where its from
The light came in a little shorter than i wanted but the light itself is lovely.
CUSTOMER FEEDBACK
What customers are saying
Real feedback from customers who chose Eluma Lighting.
Customer review
Customer review
Customer review
“It matches well with the background wall of my house, and the quality is good.”
Customer review
Customer review
Customer review
Customer review
Customer review
“These are adorable!! I like the option to have the little lights blink or stay solid.”
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